CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 

27.2% of retail investor accounts lose money when trading CFDs with this provider.

You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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  • General
  • Registration
  • Deposit
  • Withdrawal
  • Account Verification
  • Fees
  • Troubleshooting
  • Trading & Investing
  • GDPR

General

To log in, click the Login button and enter your username and password sent to your registered email.

A Demo account allows you to test strategies with virtual money, while a Live account uses real funds.

After registration, you receive a demo account with 100,000 in virtual currency.

Your login details are emailed to you after registration. Contact support for help.

Click Log In, select Forgot Password, and follow the email instructions.

Adjust your settings by going to My Profile and selecting Change Account Details.

Log in, click Deposit, and choose your preferred deposit method.

Log in, go to Banking → Withdrawal, enter the amount, and submit the request.

Check the status of your transactions in the Banking section.

Services are available worldwide, but availability may depend on your country of residence. Check the registration page.

All completed transactions are listed in the Banking → History section.

Yes, your data is protected by 128-bit SSL encryption provided by Thawte.

First withdraw all funds via Banking, then contact support to close your account.

Use the Live Chat feature or request a callback from an agent or account manager.

Visit the Education section to learn more, or practice with a demo account. Contact support for further assistance.

Registration

When registering, clients must provide their real name, as it appears on the identity verification document.

Unfortunately, the username cannot be modified once registered.

Yes, there is no requirement to deposit funds upon registering. You can deposit when you are ready to trade.

To update your name, contact Customer Support for assistance.

To update your contact details, send an email to [email protected]. After phone confirmation, the support team will update your information.

If your address has changed, send updated proof of residence to [email protected] for account updates.

Use the "Forgot Password" option on the platform, or contact support for additional assistance.

Log in to your account, go to "My Profile", and select "Change Account Details" to manage notification preferences.

Deposit

To make a deposit, log in to your account and click the "Deposit" button. You can choose from Credit Card, Electronic Payment, or Wire Transfer.

After logging in, you can check the minimum deposit by clicking on "Deposit." The first fixed amount shown is the minimum.

You can deposit funds via credit/debit card, e-Wallets, or wire transfer.

For card deposits, send images of the front and back sides of your card with sensitive details covered. For wire transfers, provide transaction confirmation. For e-Wallet deposits, submit a screenshot showing your account details.

All transactions are secured with SSL encryption (ClickSSL and Thawte) and advanced security systems, ensuring your sensitive data is protected.

Deposit statuses are available in the "Banking" section.

Withdrawal

To withdraw, log in to your account, navigate to Banking, click Withdrawal, and follow the prompts.

The status can be viewed in the Banking section of your account.

Profits can be withdrawn only to a bank account or e-Wallet.

Charges depend on your account type. Refer to the General Fees document for details.

Withdrawals are sent to the deposit source. If multiple sources were used, the withdrawal is distributed accordingly.

Withdrawals are processed within 24 business hours and may take up to 5 business days to arrive.

Check the Pending Requests tab under Banking.

Transaction history is available in the Banking section.

Requests can be made anytime and will be processed once all documents are verified.

No minimum for credit cards, Skrill, or Neteller; wire transfers have limits.

Withdrawals are capped at the available funds in your account.

Account Verification

To verify your account, submit a valid ID, proof of address, and proof of deposit. Send digital copies to [email protected].

Log in, go to "My Profile", select "Upload Documents", and upload your file.

A valid ID like a passport, national ID, or driver’s license is considered proof of identity.

A utility bill or bank statement serves as proof of residence.

A questionnaire assessing trading experience is required during registration.

A questionnaire assessing trading experience is required during registration.Documents are required to meet regulatory standards and prevent fraud.

No, once submitted, documents do not need to be re-submitted for each transaction.

A valid ID, proof of address, and credit card details (if applicable) are required.

After verification, explore the platform or contact your Account Manager for assistance.

Fees

Yes, an inactivity fee may apply after one month of no activity. This fee ensures the continued availability of your account. For more information, review the General Fees document in the Legal section of our website.

No, deposits are free of charge.

Troubleshooting

First, make sure your login details are correct. If you've forgotten your password, use the “Forgot Password” option. For optimal platform performance, we recommend using Google Chrome or Mozilla Firefox. If the problem persists, please contact Customer Support for further assistance.

Ensure that you are trading within the asset's trading hours. If the market is open and you still experience issues, contact Customer Support immediately.

There could be a restriction on your card for online or international transactions. We suggest contacting the phone number on the back of your card to confirm the reason for the decline.

Check your internet connection and try clearing your browser cache and cookies. If the issue continues, contact Customer Support for further assistance.

OP Trade ensures the safety of your documents, as we follow the 3D Secure v2 standard to protect online transactions. Always follow the guidelines we provide before sending any documents to ensure the highest level of security.

Trading & Investing

After registration, your personal trading account is created, enabling you to start trading immediately on the platform.

The spread is the difference between the bid (sell) and ask (buy) prices of a financial asset.

A pip stands for “Price Interest Point” and is the smallest price movement in a currency pair, often measured in two decimal points.

Leverage allows you to control larger market positions with a smaller deposit, increasing profit potential but also the risk of loss.

A CFD (Contract for Difference) lets you speculate on price changes of assets without owning them. CFDs are available in Forex, stocks, indices, commodities, and cryptocurrencies.

Stop Loss is an order to close a CFD trade at a predetermined price to minimize losses. However, during volatile conditions, it may not execute exactly at the target price.

A Take Profit order closes your position when a predetermined profit target is reached, locking in gains.

A pending order is an instruction to open a trade when an asset reaches a specific price set by you, either with a limit or stop order.

Crypto trading is the buying and selling of cryptocurrencies, allowing you to speculate on their price movements without mining.

Physical shares trading involves buying and owning actual shares, unlike CFDs, which allow you to trade based on price movements without owning the assets.

Select the asset on the Trade page, enter the volume, and click the (i) button to view the margin required for the trade.

Global markets are open 24 hours a day from Monday to Friday, excluding public holidays.

Our prices are sourced from liquidity providers.

The minimum trading volume is 0.01 lot.

A swap fee is charged when a trade remains open overnight.

OP Trade provides an extensive learning center with trading tools, data, and a Video Trading Academy for all experience levels.

Click the star icon next to an asset's name on the Trade page to add it to your favorites list.

A lot represents the size of your trades, with the standard size being 100,000 units. Mini, micro, and nano lots are also available.

An Exchange Traded Fund (ETF) tracks an index or a group of assets and is traded on exchanges like stocks.

Your balance is displayed at the bottom of the Trade page.

You can view your trading history, including deposits and withdrawals, via the Trade History section of the platform.

Navigate to "Open Trades" in the Trade section and click "Close" next to the trade. Make sure the market is open before closing.

GDPR

At OP Trade, we fully comply with GDPR regulations, granting EU clients rights such as access, erasure, data portability, rectification, and the ability to restrict or object to data processing.

Log in, navigate to the Legal section, select GDPR, and fill out the form. You will receive an email confirmation after the request is processed.